| Summary: | Information article about recent changes to the Microsoft Dynamics CRM / 365 online platform and how they will affect existing versions of QWARE products. |
| Article Type: | Troubleshooting |
| Related Product: | This article relates to the following products:
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| Related Articles: | None |
What’s happened?
Microsoft recently made further changes to the underlying security architecture of Microsoft Dynamics 365 (online) and its supporting systems, in order to increase security.
How does that effect me?
Current releases of QWARE software do not yet include a vital update in order to ensure compatibility with these recent changes by Microsoft.
Therefore, it is possible that you may receive an error when attempting to connect to a newer online CRM/365 instance with existing versions of QWARE software.
What’s the solution?
In order to resolve these potential connection issues, we are in the process of updating our software to be compatible with these recent changes by Microsoft.
Once they are available – we highly recommend that users upgrade to our newer releases (especially if you use CRM Online), to avoid this potential future connection issues.
Please contact QWARE or your Microsoft Dynamics CRM Business Partner/Reseller to obtain a newer release.
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