CRM Data Governance Best Practices Series

INTRODUCTION TO CRM DATA GOVERNANCE BEST PRACTICES

Poor data quality is an issue that continues to plague CRM systems. However, with the ever-increasing value placed on quality data, especially with the advent of AI, ensuring your Dynamics 365 Sales (CRM) system is free of duplicates and contains quality data is essential to the success of your business.

Establishing a strategic CRM Data Governance Program will ensure high-quality data is maintained and helps maintain compliance with industry and government regulations.

We have a series of articles and a White Paper covering CRM Data Governance Best Practices available for you.