| Summary: | Paribus Interactive Subscription Key is invalid (Paribus Interactive Subscription Validation Failure) |
| Article Type: | Troubleshooting |
| Related Product(s): | This article relates to the following products:
|
Should you receive the following message:
“Paribus Interactive experienced a subscription validation failure – Subscription Key is invalid (or does not exist).”
Possible Reasons for this Message:
- The Subscription Key has been entered incorrectly
- The cloud server you are attempting to connect to is not the correct server for your subscription – check the Cloud Regions
- The Subscription Key genuinely does not exist
- The Subscription is currently being provisioned and not yet available within the Paribus Cloud
- The Subscription has been suspended, cancelled or terminated, and thus removed from the Paribus Cloud
| Related Resources: | |
| Further Information: |