| Summary: | You receive the following error message: “FCB ‘EnableRegionalDisco’ is disabled”. |
| Article Type: | Troubleshooting |
| Related Product: | This article relates to the following products:
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| Related Articles: | None |
If you are a Microsoft Dynamics 365 CRM “Online” customer, you may receive this error:
“FCB ‘EnableRegionalDisco’ is disabled”
…when attempting to connect to Dynamics 365 CRM when using Paribus 365.
This is due in part to Microsoft powering down some legacy services.
What’s happening?
Microsoft are now phasing out their Regional Discovery services for Microsoft Dynamics 365 CRM (online) platform, to use their replacement Global Discovery service instead.
How does that affect me?
Existing 3rd-party applications, including current releases of Paribus 365 software, require a particular update to ensure compatibility with this change by Microsoft.
With existing versions of Paribus 365 for Microsoft Dynamics 365 CRM, you may receive the above error when attempting to create a new connection (and potentially for existing connections).
Even if you are not currently experiencing this error – we would highly recommend applying the relevant patch below, if you are connecting to Dynamics 365 CRM online.
What is the solution?
We are updating all our software to be compatible with these recent changes by Microsoft, and have “patch” updates available for affected customers.
Please see the below for specific product updates, with deployment instructions:
Paribus 365 Updates
| • Paribus 365 for Microsoft Dynamics 365 v1.6.x/1.8.x | [Instructions] – [Download] |
| • Paribus 365 Data Extract Utility v1.4.3 | [Instructions] – [Download] |
Paribus 365 Updates
If you require an update to the Paribus 365 Solution Manager, then please see the following article:
Paribus 365 Solution Manager
If you should require assistance with this or have any questions, please contact us or your Microsoft Dynamics 365 CRM Business Partner/Reseller.
| Further Information: |