| Summary: | Guidance for when you do not get any Matches when I run a Paribus 365™ Match Session. If you obtain no match results on running a Paribus 365™ Match Session, one or more of the following in this article may be the cause. |
| Article Type: | Troubleshooting |
| Related Product(s): | This article relates to the following products:
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If you obtain no match results on running a Paribus 365™ Match Session, one or more of the following may be the cause:
- Your Paribus 365™ Match Session match criteria are too stringent. Try setting the Match Threshold of the Session to a lower threshold value or disabling one or more Match Conditions in the Session.
- The information contained within the Match Dictionary is no longer valid, so nothing matches against it. A solution to this issue is to edit the Data Set used by the Match Set, and delete the Match Dictionary (Options tab).
- Of course, this may be due to there being no matches or duplicates in the underlying data. If filters have been applied, then is the match/search criteria defined to narrow?
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