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Unable to connect to your Paribus Interactive Cloud Server

Summary: Unable to connect to your Paribus Interactive cloud server
Article Type: Troubleshooting
Related Product(s): This article relates to the following products:

  • Paribus Interactive
  • Microsoft Dynamics 365/CRM

Should you receive the following message:

“Unable to connect to your Paribus Interactive cloud server”

Possible Reasons for this Message:

  • The Paribus Interactive cloud server you are attempting to connect to is not available
  • The Paribus Interactive cloud server name you are attempting to connect to is incorrect
  • The port number you are attempting to connect with is incorrect
  • The cloud server you are attempting to connect to is not the correct server for your subscription – check the Cloud Regions

 Related Resources:
Further Information:


See the Paribus Help Center User Guidelines for important considerations of use.