| Summary: | Unable to successfully locate any of your service instances (Paribus Interactive Subscription Validation Failure) |
| Article Type: | Troubleshooting |
| Related Product(s): | This article relates to the following products:
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Should you receive the following message:
“Paribus Interactive experienced a subscription validation failure – unable to successfully locate any of your service instance(s) within the Paribus Cloud.”
Possible Reasons for this Message:
- The cloud instance(s) of the Paribus Interactive service is currently not available or not responding
- The cloud instance(s) of the Paribus Interactive service is temporarily under maintenance
- The cloud servers supporting your instance of the Paribus Interactive service is currently under maintenance
Suggested Actions:
- Wait a period of 15 minutes and retry the operation
- If the issue continues then contact Paribus Cloud support
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| Further Information: |