Paribus 365 Featured Image

Unable to Save Client Configuration in Dynamics 365 / Dynamics CRM

Summary: Hints and tips when you are unable to Save Client Configuration in Dynamics 365 / Dynamics CRM
Article Type: Troubleshooting
Related Product(s): This article relates to the following products:

  • Paribus 365™
  • Microsoft Dynamics 365/CRM

When attempting to save your Paribus Interactive configuration (Solution configuration settings) within Microsoft Dynamics 365 / Dynamics CRM and you receive the following message:

“An error has occurred saving your configuration settings: Error : 403: Forbidden: Principal user (Id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, type=x) is missing prvWriteqgcomp_solutionsetting privilege (Id=2821bfee-bd31-45c0-91aa-f21e518d8ae2)”

Possible Reasons for this Message:

  • You do not have the necessary security write permissions to update the custom QGate Solution entities within CRM

Suggested Actions:

  • User a different CRM user account with greater security rights to perform this operation
  • Request suitable security write access to the “QGate Solution” entities

 Related Resources:
  • None
Further Information:

See the Paribus Help Center User Guidelines for important considerations of use.