| Summary: | Hints and tips when you are unable to Save Client Configuration in Dynamics 365 / Dynamics CRM |
| Article Type: | Troubleshooting |
| Related Product(s): | This article relates to the following products:
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When attempting to save your Paribus Interactive configuration (Solution configuration settings) within Microsoft Dynamics 365 / Dynamics CRM and you receive the following message:
“An error has occurred saving your configuration settings: Error : 403: Forbidden: Principal user (Id=xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx, type=x) is missing prvWriteqgcomp_solutionsetting privilege (Id=2821bfee-bd31-45c0-91aa-f21e518d8ae2)”
Possible Reasons for this Message:
- You do not have the necessary security write permissions to update the custom QGate Solution entities within CRM
Suggested Actions:
- User a different CRM user account with greater security rights to perform this operation
- Request suitable security write access to the “QGate Solution” entities
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